LIC 9229 - Licensing Program Manager Checklist For Complaint Review

The LIC 9229 form is a comprehensive checklist designed for Licensing Program Managers within the California Department of Social Services. It serves as a guide for conducting complaint reviews related to various licensed facilities or programs. This checklist assists Licensing Program Managers in systematically assessing the nature of the complaint, gathering relevant information, evaluating compliance with regulations and policies, conducting investigations, and making informed decisions based on the findings. By utilizing this checklist, Licensing Program Managers can ensure a thorough and consistent approach to complaint reviews, promoting accountability and adherence to licensing standards.