PUB 428A - Client Needs Survey

Form PUB 428A is a survey designed by the California Department of Social Services to gather detailed information about the needs and preferences of its clients. The survey includes a series of questions aimed at collecting data on various aspects such as the effectiveness of services received, areas for improvement, client satisfaction, and suggestions for enhancing service delivery. The purpose of this survey is to obtain direct feedback from clients, enabling the department to assess its performance, identify areas for improvement, and tailor its services to better meet the needs of the population it serves.